SASSA Status Check Failed Step-By-Step Guide to Solve
Many SASSA social grant applicants face the “SASSA status check failed” or identity verification failure on their grant application status. If you apply for the SASSA SRD grant or other social grant and face this issue, you are not alone; SASSA provides the solutions for it, and you can fix it in a few steps. We explain the reasons for this and also share the solutions.
SASSA Status Check Failed Reasons and Solutions
There are multiple factors, such as typing mistakes, technical errors in the SASSA system, or incomplete information in the application. Here is the step-by-step explanation and solutions for it, follow these solutions and you will easily fix your SASSA status check failed;
1) Identity Verification Failed
SASSA matches and verifies grant applications through multiple databases. If an applicant submits inaccurate information, SASSA cannot match and confirm the details, resulting in “SASSA status failed” or identity verification failure.
Solution for Identity Verification Failed
- Go to the SASSA official website and access your account.
- Go to your information section, click edit details, correct the wrong information, and click the update button.
- Ensure that you share the right information and that there is no mistake or error in the application. The SASSA will correct your application status using your correct details.
2) Typing Mistakes or Incomplete Application
Typing Mistakes in the grant application are the most common reason for SASSA status failure; applicants make mistakes while adding the ID, name, surname, contact details, etc.
Solution for Incomplete Application
You must be careful when adding details to the grant application. If an error happens, you can visit the SASSA official website, enter your login details, go to the information section, and change the incorrect information.
3) Technical Issues in the SASSA System
Like many organizations that handle large amounts of data and numerous applications, SASSA relies on digital systems to manage and process information. These systems, while efficient, are not immune to errors. Common technical issues include:
- Server Downtime: Periods when the server is not operational, preventing you from accessing the status check portal.
- Glitches and Bugs: Unintended problems in the software that can cause malfunctions, such as pages not loading properly or forms not submitting correctly.
- Overloaded Systems: High traffic volumes can overwhelm the system, leading to slow performance or temporary unavailability.
- Temporary Inaccessibility: The database may be temporarily unavailable while new information is being integrated or old data is being corrected.
Solution of Technical Issues
These technical issues are common in any large-scale digital operation. They can usually be resolved by trying again later or following some of the troubleshooting steps outlined in the guide. If the problem persists, contacting SASSA support for assistance is recommended.
Tips for the SASSA Status Check Failed Applicants
If you have been facing SASSA status failed for a long time, follow these steps:
- Understand the Reason Of Failure: Check the detailed reason for your application’s failure. This information can often be found in SASSA’s communication or official website.
- Verify Your Information: Provide accurate and up-to-date information in your application, including your details, contact information, and supporting documents.
- Update Your Documents: Ensure all documents, such as your ID and proof of residency, are current and valid.
- SASSA Status Check: Check your SASSA status regularly and monitor any notification from SASSA.
SASSA Status Check Failed Appeal
If you are facing SASSA status failure for the initial application or the appeal, the steps and solutions are the same. Typically, the appeal process requires additional documentation or clarifications from you. Make sure to attach to the timelines specified for submitting appeals.
Note: If your SASSA failed status stays the same within 90 days, contact SASSA at 080060 10 11.