SASSA Appeal Online for SRD R350 Grant Denied

There’s no need to lose hope if your SASSA SRD R350 grant application isn’t approved. SASSA has introduced an online appeals process, which means you can now request a review of your case without any hassle.

There is a right of Appeal to the National Department of Social Development against SASSA’s decision. This online appeal process gives you a chance to explain why you believe your application should be reconsidered.

Overview of SASSA Appeal Online

SASSA sets specific criteria for SRD grants, and they hold the authority to reject your grant application based on the eligibility criteria. Check your grant application status online and stay updated about your application status.

If SASSA rejects your grant application and you disagree with it. In that case, You can appeal within the timeframe of 90 days to the ITSAA (Independent Tribunal for Social Assistance Appeals) to share all the required information with them. It will ensure that the necessary information is available for further action and decision-making.

ITSAA will review your Appeal. If they agree with you, you will start receiving the SRD grant. If they don’t, they can decline your grant. The review process may take 60-90 days.

Essential Steps Before Lodging an Appeal Online

Here are vital steps for applicants before SASSA appeal online: Ensure that your details are accurate and updated at your SASSA web portal; any mistake or error in the application will result in the rejection of your SASSA appeal.

Enter your ID and phone number using the SASSA portal.
Double-check your information, Update and correct the information if needed.
SASSA status checks to know your SASSA application status.

Lodge SASSA Appeal Online

Here is the step-by-step process for the SRD appeal online;

Visit the SASSA SRD Appeal Website; Visit the SRD appeal website.
Enter Your Credentials; The appeal option will appear. Enter the ID number in the “South African ID of applicant” box and the phone number in the “Phone number used to submit your application” box, then click on the “send pin” box.
Confirmation of Message: You will receive a PIN via SMS, enter the PIN on the website, and you will navigate to the appeal section.
Applying for Monthly Reconsideration: You will get all the month’s records and choose the month you want to appeal for.
- Note: Every month, you will lodge a separate appeal for reconsideration.
Step 5: Share Reason and Proof: It is recommended to share a concise and brief explanation of your request. You should include all relevant supporting documents, such as recent bank statements, residential proof, or other pertinent documents that validate your claims and reinforce your credibility. Include any relevant documentation that further explains your situation. Finally, it is essential to be honest in your Appeal, as this will strengthen your Appeal.
Step 6: Applying for Monthly Reconsideration: Please double-check all the details and documents you share before submitting the SRD appeal. ITSAA will review your Appeal, review all the details, and make a decision on whether you are qualified for the grant or not. Check your SASSA appeal status regularly to stay updated about your appeal status.

SASSA Appeal Status Check

To know about your appeal status, you can easily check your SRD appeal status online and offline.

1) Through SASSA Status Check online

Navigate to SASSA status check. Enter your credentials and click on the status check option. You will get the current status and processing time for the Appeal.

2) Through SMS

Send your 13-digit ID to 32573. You’ll receive a message with the status of your Appeal.

3) Through SASSA Hotline

Call the SASSA authorities at 0800 601 011. Share your ID and Appeal reference number. You will receive an appeal status notification.

SASSA SRD Appeal Declination Reasons

Your R350 Appeal can be rejected due to various reasons, which are the following;

Failed identity verification: Your personal information in the application does not match that of the DHA (Department of Home Affairs).
Existing grant: If you receive any other SASSA social grants during the time of the SASSA reconsideration, your Appeal will be rejected.
Registered in NAFAS: If you are a beneficiary of the National Student Financial Aid Scheme (NSFAS) and receive any funds during the time of reconsideration, your Appeal will be rejected because of the alternative source of income.
Registered in UIF: If you are enrolled in the Unemployment Insurance Fund (UIF) program during the SASSA reconsideration period, your SRD appeal will be rejected, considering that you have another source of financial assistance. Gov payroll registered: If you have a job in any institution related to the government, your Appeal will be rejected.
Age Limit: SASSA SRD grants have an age limit for applicants; if you are older than 60 years and younger than 18 years during the time of reconsideration, your Appeal will be rejected.
Deceased Record on DHA: According to the DHA database record, the SASSA appeal will be rejected if the applicant is deceased.
Other Source Of Income: If your bank balance is more than R624 during the time of reconsideration, your Appeal will be rejected.

If SRD Appeal is rejected, what should I do next?

Unfortunately, if ITSAA declines your Appeal, you will have no other option and need to appeal again. Still, if you strongly believe that you are eligible for an SRD grant, The only choice you have left is to take the matter to the High Court.

Processing time for the Appeal

Depending on the number of appeals received for the review, ITSAA may take 60 to 90 to process your Appeal.